FAQs
FAQs cho PERZ GIFTS
About the product:
- What materials do you use for your products?
- Answer: All of our products are handcrafted from high-quality wood.
- How do I personalize a product?
- Answer: Simply provide us with the desired text or image when placing your order, and we'll engrave it onto the product.
- What is the lead time for custom orders?
- Answer: The lead time for custom orders is typically 7-15 business days.
- Can I request a specific size or shape for a product?
- Answer: Yes, we can customize the size and shape of most of our products. Please contact us for more information.
- Are your products durable?
- Answer: Yes, our products are made to last. The wood is treated to protect it from moisture and scratches.
About orders and payments:
- How do I place an order?
- Answer: You can place an order directly on our website or by contacting us via email or phone.
- What are your payment options?
- Answer: We accept [list of payment methods, e.g., PayPal, credit card, etc.].
- Do you offer shipping worldwide?
- Answer: Yes, we ship worldwide. Shipping costs will vary depending on your location.
- What is your return policy?
- Answer: Please refer to our return policy page for detailed information.
About customer care:
- How can I contact you if I have a question?
- Answer: You can contact us via email at [emai:l ducdropus.1203@gmail.com] or by phone at [hotline: +1 445-208-1822].
- Do you offer gift wrapping?
- Answer: Yes, we offer gift wrapping services for an additional fee.
- Can I track my order?
- Answer: Yes, you will receive a tracking number once your order has been shipped.
Other questions that may be asked by customers:
- What is your warranty policy?
- Are your products eco-friendly?
- Can I customize the color of my product?